Prime-Tech was recommended to us by an Accountant that we worked with from BNI. That was the best recommendation ever. Vin has since been directly responsible for maintaining our server, email system, staff systems, design applications, virus removals, backups and more.
Our owner (Michael) is very demanding and is always needing something done but Vin has been there for us, no matter what. He even helped us move locations and rebuilt our network to be better than ever at our new location. He really knows his stuff and his staff are also skilled, friendly and professional.
He has a great sense of humor and is a joy to work with, his knowledge and experience is over the top and he is great at communicating. I’d give him a 10+ on a 10 scale.
Maureen M – McCloskey Design – Marblehead, MA
We have two companies located in New England. One is a mid-size home inspection company and the other is a small shutter manufacturer. We first met Vin DiLiddo through a BNI group back in 2001 and have been a client of his ever since.
For the past 17 years Prime-Tech has supported us through all our IT needs from hardware and software to networking, email support, security and virus protection. Vin has always been reliable, dependable and flexible to support all our needs. His depth of knowledge is incredible, and he has taken us through multiple upgrades on our desktops and tablets, system integrations, emergency repairs and systems maintenance which have been vital in keeping our companies up and running smoothly.
Vin is extremely committed to his clients and has been instrumental in our success by supporting us through all our business growth over the past 17 years. Knowing he has our needs covered and makes them a priority allows us to focus on our core business duties.
We are truly thankful and grateful that we were introduced to Prime-Tech and Vin early on in our business.
Karen D – Jackson Home Inspection – Andover, MA
For many years Vin was our principal technology consultant [software, hardware, security, internet access, etc.] at a church office in Burlington. Always quick to respond when we had network or individual computer problems, Vin brought his background and knowledge to bear in a friendly and very competent fashion. We so trusted him that we gave him a key to let himself in, in case no one was in the office when he arrived. Always very satisfied with Vin's work, timely response and friendly workplace attitude.
Ken M – Saint Malachys Church – Burlington, MA
I have worked with Vin and Prime Tech since Christmas of 2004 when my family needed to locate a Computer Guru because of a failure with our main system. The amount of important pictures, music, email and documents that were potentially lost really put a damper on the holidays that year.
Vin was able to get us up and running again and got all our stuff back. He even took the time to get the computer looking like it did before he fixed it. He has since worked on my laptop and my daughters’ computer when she had a virus. He also helped my husband with a new laptop and setup our wireless system in our very large house. We love and trust them and would not go anywhere else for help.
Brenda H - Essex County
Vin has been a reliable and professional support person for our business for over 10 years and we trust him greatly. In fact, he has a key to our business so that he can come in during non-business hours, whenever any work needs to be completed. He is reasonable, friendly, thorough and tenacious about diagnosing and resolving anything we’ve thrown at him. Where would we be without him? Thanks.
Gerald F - North Shore Business Systems – Danvers, MA
Vin DiLiddo (Prime-Tech-Consulting) has solved all my computer problems for over three years now – first on-site, and then through remote sessions after he moved to Tennessee. When I watch him working on my PC, I’m amazed at his immediate grasp of what is wrong, and how to fix it. He has built himself a solid background in computer science and is awesome in what he understands. He is also very professional in the way he operates. He is prompt in responding to a request for help, and always ready at the time scheduled for a requested work session.
Before I found Vin, I got caught-up in a computer scam. He very patiently helped me resolve it, and then wrote up some instructions on how to avoid being duped in the future. Vin is totally honest, as well as kind, patient and generous in sharing what he knows. I would recommend his services to anyone.
Pat C – Gloucester, MA
I met Vin via a mutual contact from Business Network International in early 2007. He came highly recommended and I can see why. We had been using another computer repair service and was not very happy with the work and lack of communication.
Over the years Prime Tech Consulting have pretty much rebuilt our office network and improved our productivity tenfold. Everyone in our office enjoys his energy and upbeat and fun style of getting the job done. No matter what the issue, they have always been able to solve it and improve our systems.
They implemented a Backup system that has saved us twice in the last 5 years and we couldn’t be happier. Highly Recommended.
Tim – Crown Trophy – Peabody, MA
As a retired bookkeeping professional living in a retirement home in Somerville, I was panicked to discover a virus on my computer.
I first tried a computer repair service who was recommended by the building facilities director. However, they missed a scheduled appointment, was late for a reschedule, and I found them hurried and condescending. They were unable to remove the virus and told me that I would have to replace my entire system. I didn’t trust or feel comfortable with them at all.
My sister then told me about Vin Diliddo and prime tech consulting and I located and called him at once. What a difference. I was a little out of his travel area range, but he came out anyway and was so friendly and nice. After he did a quick review, he explained what it was and how he can remove it. I trusted him immediately. He was in and out in 2 hours and saved me from spending way too much money.
I’ve used him ever since and he is even able to help me over the internet with little problems. A+
Estelle S – Somerville, MA