Prime-Tech Consulting Services was officially established in 2001 to provide onsite help-desk and computer service consulting solutions to small commercial and residential clients throughout Eastern Massachusetts and Southern New Hampshire.
In 2018, our business was relocated to Nashville, TN.
Our owner has extensive education along with a multitude of hardware, network, IT, product management and product specific IT certifications to go along with a Master IT Certification. Most importantly he also brings over 30 years of hands-on IT technical & leadership experience.
We pride ourselves on exceptional and dependable customer service and quality standards.
Our number one goal is customer satisfaction, and we strive to make each and every call an exceptionally positive experience.
While we will attempt to repair any and all of the computer systems that we service, our primary goal is not limited to repair alone, as there are times that the cost of repair could outweigh the cost of replacement or upgrade.
We will always be honest and present the most cost-effective options based on your specific needs. Although we act as a system reseller, we will allow our customers to go direct, if they believe they can save money, and we will be happy to setup, configure, implement and service the systems they purchase themselves, if this is the choice they make.
In other words – We do not have an agenda to sell or upsell anything. We only wish to provide optimal and honest services and gain your long-term trust.
We also strive to educate and inform each and every customer as to how best to properly maintain their systems and prevent common problems from occurring.
We will work with you to ensure that you are comfortable with your solutions and help to provide you with a better understanding of system navigation and management, along with procedural based efforts required to maintain optimal performance.
No worries though, if you need us, we’re only a phone call away.
We'd love to hear from you. Contact us now!
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